EMOTIONAL CLIMATE AND EMOTIONAL SKILLS
The changing nature of work has created a significant need for the development of a new kind of competence. An automated work environment significantly transforms the way people do work today and in the future. In addition, the development of self-determination and self-organization places emphasis on people’s interaction and emotional skills, as well as on their ability to establish confidential relationships and skillfully solve conflict situations.
EMOTIONAL SKILLS ARE THE CORE OF A PERSON – YET IT IS OFTEN AN UNDERDEVELOPED SKILL THAT HAS NOT PREVIOUSLY RECEIVED THE SAME REGARD AS RATIONAL AND LOGICAL THINKING.
Emotions affect our performance level at work in many ways and is connected to our energy levels, decision making, interaction, commitment, recovery, and motivation. For this reason, managing the emotional climate has a significant impact on the success of any organization, both at a personal level and in terms of business performance and productivity. It has been studied that if the emotional climate is not actively managed, it tends to develop in a negative direction. (Rantanen, J., Leppänen, I., Kankaanpää, H. (2020): Johda tunneilmastoa).
DEVELOPING EMOTIONAL SKILLS AND EMOTIONAL CLIMATE
We at Shortum, assist both work communities as well as management to develop emotional skills. In our emotional skills training, we learn to identify and name emotions. Through benevolent exploration of emotions, we learn to talk about emotions and thereby expand our understanding of the social reality experienced by everyone in the work community.
WE LEARN TO UNDERSTAND THE CONNECTION BETWEEN EMOTIONS AND PERFORMANCE, ENERGY LEVELS, MOTIVATION AND COMMITMENT
We practice reinforcing positive emotions, and explore/analyse the negative ones and what they tell us. With concrete examples, we practice speaking about conflicts and resolving them.
When we start developing the emotional climate of an organization, we do it together through dialogue. When developing an emotional climate, the existing interaction and communication patterns, and the established narratives need to be studied. These are the social realities that people breathe and live in on a daily basis, and that shape their perceptions and experiences of the emotional climate. These perceptions and experiences may involve predicaments and dysfunctions, which need to be addressed. Simultaneous coaching of emotional skills for all the members of the organization enables a sustainable and self-organized renewal of the emotional climate.
- Emotional climate has a significant impact on well-being at work and the success of the organization, studies show that it may have 20-30% impact on profit and productivity
- A positive emotional climate strengthens staff creativity, commitment and decision-making. In addition, compassion and willingness to serve increase with the development of emotional skills.
- An emotionally capable organization enables self-determination and self-organization